Privacy Policy
Effective Date: April 11, 2026
ChiroNova Family Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We may collect personal and health-related information, including your name, phone number, email address, and appointment or treatment details, when you interact with our services.
How We Use Your Information
We use your information to:
Schedule and manage appointments
Send appointment reminders and updates
Communicate regarding your care and services
Provide customer support and respond to inquiries
HIPAA Compliance
We maintain administrative, physical, and technical safeguards to protect your Protected Health Information (PHI) as required under HIPAA. Your health information is only used and disclosed as permitted or required by law.
SMS Communication
If you consent to receive text messages from ChiroNova Family Chiropractic, you may receive appointment reminders, scheduling updates, and limited healthcare-related communications.
Important: SMS messages are not a secure method of communication. While we take reasonable steps to protect your information, you acknowledge that text messaging carries some risk.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Data Sharing
We do not sell or rent your personal information. We may share information with service providers who assist in delivering our services (such as messaging platforms), provided they comply with appropriate confidentiality and security obligations.
Your Rights
You have the right to:
Request access to your personal or health information
Request corrections to your information
Opt out of SMS communications at any time by replying “STOP”
You may reply “HELP” for assistance.
Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
Contact Information
ChiroNova Family Chiropractic
3133 Golf Ridge Blvd Suite 203 Douglasville Ga 30135
770-575-1656